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GetYourParts.ca Inc. value our customers and respect your privacy. We collect information about you in our stores and through our websites connected to this policy in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions.
This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect, use, and disclose your information. You can browse our site without providing any personal information, but if you choose not to provide us with certain personal information, that may result in your being unable to use certain services or features offered by us.
What kind of personal information do GetYourParts.ca Inc collect?
We may collect personal information from you, such as your name, email address, postal address, phone number or credit card number, when you visit one of our websites or stores, place an order online or by phone, make an in-store purchase, save your information with us online, return an item to a store, contact us with a question or concern, or participate in a contest, promotion, or survey. We may maintain a record of your product interests and the purchases you make online or by phone and in our stores. We may combine all of this personal information with personal information about you that we acquire from our joint marketing partners, from unrelated third parties, and from our other brands.
Personal information about you is or may be stored in servers hosted in various countries, including in the United States and Canada. Your personal information may be subject to the laws of the countries in which it is stored or used, and those countries may have a different data protection regime than the country in which you reside and under the laws of those other countries, in certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information. By providing us with any personal information, you consent to the transfer of your personal information to other countries, such as the United States, which may have a different privacy regime from your country of residence.
How does GetYourParts.ca use personal information?
We may use your personal information in the following ways:
process and fulfill your order(s), including to send you emails to confirm your order status and shipment
To process merchandise returns
To administer and fulfill contests, loyalty programs, and other promotions and programs in which you participate
To help us address problems with and improve our site design, products and services
To enhance your shopping experience
To help us learn more about your shopping preferences
To understand your shopping interests and purchasing history so that we can tailor offers and promotions to you
For our internal business purposes, such as to analyze trends and statistics, for audits, to develop new products, to enhance our websites, to improve our services, to identify usage trends and to determine the effectiveness of our promotional campaigns
To protect the security or integrity of our websites and our business
To contact you if necessary regarding your transactions with us, changes to our terms, conditions, and policies and/or for other administrative purposes
With your consent when required, to communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications
Does GetYourParts.ca share personal information about me?
We may share your personal information in the following ways:
Service Providers. We engage service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, processing credit cards, fulfilling your requests, or helping prevent, detect and investigate fraudulent or suspicious activities and transactions. We require that our service providers appropriately protect personal information and use it only to provide services to us. These service providers are or may be located in the following countries: Canada, the United States.
Corporate Transactions. In the unlikely event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition (including without limitation in connection with any bankruptcy or similar proceedings) of all or any portion of the business, assets or stock of the GetYourParts.ca Inc or any of our businesses, personal information about our customers and other information we have collected as described in this policy may be among the transferred business assets and may be shared with other parties.
How do I know personal information about me is secure?
We do our best to provide you with a safe and convenient online experience. We have in place physical, electronic, contractual, and managerial safeguards to help protect the security and privacy of your personal information from unauthorized access, acquisition or disclosure. When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your personal information as it is transmitted to us.
Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is no longer secure, you must immediately notify us of the problem by contacting us as described in the section entitled, “How do I contact you?” below. If you choose to notify us by physical mail this will delay the time it takes for us to respond to the problem.
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